Frequently asked questions

Everything you need to know to book with peace of mind. Can't find your answer? Write to us.

Booking

How do I book a hotel on Nreservi?

Choose your destination or hotel, your dates and the number of travellers, then search. Pick the offer you like and send your request: our team confirms availability and price, then you receive your booking voucher after payment.

Is my booking confirmed as soon as I send my request?

No. Your request is first checked by our team with the hotel. The booking is confirmed when you receive your voucher.

What is a voucher?

It is your booking confirmation. It shows the hotel, dates, rooms and travellers. Show it (on your phone or printed) at the hotel reception when you arrive.

Can I book for a family with children?

Yes. Enter the number of children and their ages when searching: prices and rooms follow each hotel's child policy.

Can I book a hotel abroad?

Yes. Besides Algeria, Nreservi offers hotels in Tunisia, Turkey, Europe and many other destinations, bookable and payable in dinars.

Prices and payment

Are prices shown in dinars?

Yes, from Algeria all prices are shown in Algerian dinars (DA). From abroad, prices are shown in euros by default and you can switch to dinars at any time.

Do I need a bank card to book?

No. From Algeria you pay in dinars by bank transfer, CCP deposit or cash: no credit card needed. From abroad you can also pay in euros by card through a secure online payment.

Is the displayed price the final price?

The displayed price is for your stay for the chosen dates, rooms and travellers. Our team confirms it before any payment.

Cancellation and changes

Can I cancel or change my booking?

It depends on the offer: each offer shows its cancellation conditions before you confirm. For any change or cancellation, contact us with your booking number.

Flights and experiences

Can I book a plane ticket?

Yes. The Flights tab compares flights from Algeria. Choose your flight and send your request: our team confirms the ticket and price in dinars.

What are Nreservi experiences?

Outings and trips organised by our team, such as the guided tour of the Casbah of Algiers or a 3-day stay in Timimoun with accommodation. Choose your date and number of travellers to get the price and send your request.

Professionals

I am a travel agency: how do I work with Nreservi?

Click "Travel agencies" at the top of the page. Opening an agency account is free and validated by our team; it gives access to agency rates and online booking.

I am a hotel: how do I list my property?

Click "List my property" at the top of the page and fill in the form. Our team contacts you to put your hotel online.

Contact

How do I contact Nreservi?

Write to contact@nreservi.com or call +213 540 28 40 40 with your destination, dates and number of travellers, or your booking number if you have already booked.

What do you do with my personal data?

Your details are only used to handle your booking and contact you about it. They are never sold. Details are on our Privacy page.

Book or ask for a price

Tell us your dates, number of travellers and the hotel you want: our team replies with the best price.

Send my request